Halodoc Deploys More Available Doctors to Educate the Indonesia Society as Part of Preventive Action against COVID-19 Pandemic
To increase community preparedness in anticipating the Coronavirus (COVID-19) outbreak, the integrated health platform Halodoc runs an official protocol for doctors within the Halodoc ecosystem. The said protocol covers standardized procedure of common signs identification, recommendations of treatment, and provision of referral hospital list from the Ministry of Health (Kemenkes). Halodoc also increased the number of available doctors to ensure all users can communicate with them regarding complaints related to Corona symptoms whenever and wherever they need.
The Ministry of Health has provided a 24-hour hotline following the identification of the first two positive COVID-19 cases in Indonesia. Meanwhile, World Health Organization (WHO) data showed that globally there were 88,948 COVID-19 cases as of 2 March 2020.
Halodoc VP of Marketing, Felicia Kawilarang said, "Since Corona began to be widely discussed at the beginning of the year, the number of searches for the term 'coronavirus' on the Halodoc platform has increased by six-fold. After the first two COVID-19 cases were confirmed by the government on March 2, the demand for preventive products like masks and supplements has increased significantly. We continue to optimize our technology-led ecosystem to facilitate user needs in anticipating the risks of Coronavirus with end-to-end approach. "
Furthermore, Halodoc has also activated preventive action by providing Coronavirus-related education content in their platform to help users to learn more about the symptoms that may include >38 degrees Celsius fever, sore throat, coughs, runny nose, nasal congestion, thick phlegm, shortness of breath, lung infections, diarrhea, nausea, and muscle aches.
When users have further concerns related to coronavirus, they can also communicate with more than 20,000 licensed and experienced doctors through the Halodoc platform. All general practitioners are capable of providing both initial and comparative diagnoses. If further observation is needed, doctors at Halodoc will refer those concerned to the nearest Ministry of Health referral hospital. Doctor appointments can also be booked through the Halodoc app by selecting the 'Make an Appointment in Hospital' or 'Hospital Appointment' menu and choosing from a total of 132 hospitals recommended for Coronavirus.
At Halodoc app, the public can also buy face masks through pharmacy delivery service, at a lower price than the current market price. For instance, the Nexcare Daily mask is available at Rp. 6,500, - per packet and Diapro (Skrineer) at the price of Rp. 162,500 / box.
As a health platform that has been used by more than 11 million users across Indonesia, Halodoc will continue to keep abreast of developments in the Coronavirus outbreak in Indonesia and maximize its role in anticipating Corona risks through its technology expertise. "Users’ health has always been our priority. With regard to the current development, we are doing our best to meet the needs of users in communicating with doctors, and to ensure that quality prevention products remain available on the Halodoc platform," Felicia concluded.